John is the Managing Research Director at Enterprise Management Associates (EMA). John has nearly 20 years of experience in areas related to business analytics and business intelligence in professional services, sales consulting, product management, industry analysis and research. He has helped organizations to solve their analytics problems whether they related to operational platforms such as customer care or billing; applied analytical applications, such as revenue assurance or fraud management. Established thought leadership in emerging data management paradigms such as Big Data (combination of multi-structured and relational data sets) applications and NoSQL access data stores.
John is a frequent contributor to industry publications including Search Business Analytics, Inside Analysis and Information Management. He speaks internationally on the topics of telecom analytics, data virtualization and Big Data. John is also considered one of the Top 100 Big Data Influencers in 2012 and 2013.
During his professional career, John spent over ten years working with business analytics applications associated with the telecommunications industry. In 2009, he was recognized as a key component of the TeleManagement Forum’s (TMForum) work on analytics-based content distribution as part of the TMForum’s “Content Encounter” application solutions demonstration series.
Specialties: Understanding the gap between business and technology; and communicating between those two stakeholder groups for business activity monitoring, business intelligence, telecommunication analytics, Big Data and NoSQL.